Sustainable Change

The Change Perspective

brought to you by

Bishopsgate Financial

After years of prioritising cost reduction strategies, the Change Perspective reveals that the banking industry is now beginning to focus on revenue generation, alongside the relentless move towards digital platforms and a broader focus on employee wellbeing.


The Report

The report seeks to serve as a unique piece of research that pulls together all of the factors shaping change in the industry. We wanted to create one comprehensive report that examines the change agenda at all levels.


The Findings

Our findings do more than identify the key issues and factors driving change in the industry. They provide the insight to help professionals develop the solutions and capabilities to weather the constant storm of change.


The Results

We spoke to industry leaders at the forefront of change. We met with COOs, CIOs, Heads of Change and senior programme managers, from over 30 prominent financial institutions in the UK. This research took place during the 2019 budgeting cycle, ensuring we identified the critical priorities for the year ahead.

“When the winds of change blow, some build walls, others build windmills.”

In creating the Change Perspective we wanted to provide an overall view of the factors that are shaping the industry. The results in 2019 were fascinating, as we saw a general shift from cost reduction strategies, back towards revenue generation. This is one of the key themes of this year’s report, as we begin to turn a corner following the financial crisis of 2008.

Bishopsgate Financial

Bishopsgate Financial has a proven track record in delivering change in the banking sector. Our services include consulting, managed services, resourcing and recruitment.

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